Terms & Conditions

1. General

1.1 These Terms and Conditions (the Terms) govern your use of our services as described on our website located at propertystart.com.au (the website) and forms a binding contractual agreement between you, the user of our services (you or your) and us, Propertystart Consulting Pty Ltd t/a PropertyStart360, the provider of the services and the owner and operator of the website (PropertyStart, us, our or we).

1.2 These Terms are important and you should ensure that you have read them carefully. If you have any questions regarding the use of our services or the website, please contact us at contact@propertystart.com.au

1.3 By using our services as a user of our services you acknowledge and agree that you have are at least 18 years of age and that you understood these Terms and you agree to be bound by them. If you are under 18 years or age or do not agree to these Terms, please do not use our services or the website.

1.4 PropertyStart provides the services described on the website which relate to interactive and immersive 360 virtual tours of residential house designs based on the architectural drawings provided by our customers (the services).

1.5 Information on the website is general information only. PropertyStart and its owners, agents or employees do not accept and are by these Terms released by you of any liability to you arising (whether directly or indirectly) out of the information provided on the website or anyone else through the website or any errors in, or omissions from information on the website.

1.6 These Terms must be read in conjunction with any other notices, disclaimers and policies displayed elsewhere on the website or provided by us to you from time to time.

1.7 PropertyStart reserves the right to change these Terms, the website or content contained with the website at any time with or without any notice to you nor giving any explanation for such change.

1.8 PropertyStart does not provide any professional advice and gives no warranty, guarantee or representation about the accuracy, reliability or timeliness or otherwise, of the information contained on the website and/or linked to any user of the website.

1.9 By providing the services PropertyStart does not assume a duty of care to users of the website or users of the services.

1.10 You will at all times indemnify and keep indemnified PropertyStart and its respective officers, employees and agents (referred to as those indemnified) from and against any loss (including reasonable legal costs and expenses) or liability incurred by any of those indemnified arising from any claim, demand, suit, action or proceeding by any person against any of those indemnified where such loss or liability arose out of, in connection with or in respect of any breach of these Terms by you.

1.11 The website may may contain links to other sites. We cannot control any information on these sites and are not responsible for any information contained on those sites or the privacy practices or terms of use of those sites.

1.12 Any failure on our part to enforce any provision of these Terms is our right and shall not constitute a waiver of our right to enforce that or any other provision.

1.13 Should any provision of these Terms be unlawful, void, or otherwise legally unenforceable, the rest of these Terms shall remain enforce as though the unenforceable provision had not been a part of these Terms.

1.14 All personal information you provide to PropertyStart will be treated in accordance with our Privacy Policy.

2. Website & Services Users

2.1 You acknowledge that PropertyStart provides the services and the website is a platform that allows customers to connect with PropertyStart and to receive immersive Virtual Reality Visualisation of their home which is being constructed or renovated.

2.2 To access the services you must first attend an Immersive Virtual Reality walk through demonstration at a specified location and acknowledge that you are satisfied with the content and the quality of the demonstrated service.

2.3 As part of the Immersive Virtual Reality walk through demonstration process, or as part of your continued use of the services, you may be required to provide personal information about yourself and such information will be treated by us in accordance with our Privacy Policy.

2.4 You acknowledge that any description of the services on the website may be listed in error and PropertyStart does not warrant that any information listed in the website is accurate or error free.

2.5 PropertyStart and its authorised representatives may gather and process any information which you provide when engaging Propertystart to provide services which may include personal information. Please see our Privacy Policy for further details on how we manage your personal information.

2.6 You acknowledge that PropertyStart may use any information provided by you on the website to engage in direct marketing to you in any medium unless you do not authorise us to do so.

2.7 You further acknowledge that PropertyStart provides the services for illustrative purposes only and that we are not liable in any manner or way whatsoever if the final residential home product you purchase and have built for you is dissimilar in design or otherwise to any design or impression provided to you by us as part of our services.

2.8 You acknowledge that our 3D model used in our Immersive Virtual Reality walk through is based on the drawings supplied by you and is a best effort 3D representation of the your drawings and should be used for visual representation only and cannot be used in any form of litigation.

2.9 You further acknowledge that you have the authority to grant us permission to reproduce the supplied drawings as a 3D model to be used in an Immersive Virtual Reality walk through and that we are not infringing any copyright implied or otherwise. Otherwise, you can request permission to reproduce the supplied drawings by using a template prepared and supplied by Propertystart.

2.10 All customers must pay for the services as stated in the written Customer Quotation provided by Propertystart. Any additional requests to modify the 3D model and provide an additional Immersive Virtual Walk through will attract additional costs.

3. Customer Safety – Wearing the Virtual Reality Headset

3.1 Virtual Reality headsets used during the Virtual Reality Walk throughs are designed to allow users to wear glasses.

3.2 Participants must be 14 years and over.

3.3 For safety reasons, children under 16 must be accompanied by at least one adult at all times.

3.4 Participants will need to be able to walk around, unassisted for an hour with full use of both arms and hands.

3.5 Participants who suffer from vertigo may experience some discomfort, precaution is advised.

3.6 For safety reasons anyone with the following impairment/medical conditions are not able to participate:

  • Epilepsy and similar seizure disorders.
  • Broken leg or arm.

3.7 Each attendee will be instructed before their Virtual Reality Walkthrough session.

3.8 After learning how to use the Virtual Reality equipment, each person will participate in the Virtual Reality walk through at their own risk.

3.9 Propertystart360 is not liable for any (personal or equipment) damages caused by not following the rules described before the Virtual Reality walktrough.

4. Governing Terms

4.1 You agree that these Terms, and any purchases made by you via the website or use of our services in any other manner, shall be governed solely by the laws applicable to Victoria, Australia.

4.2 For the avoidance of doubt, you agree to the jurisdiction of the courts of Victoria to determine any dispute arising out of these Terms, your use of the website or your purchases of our products.

5. Disclaimer of Liabilities

5.1 You acknowledge that PropertyStart does not warrant, guarantee or make any representation that:

  1. the website or the services are free of software viruses;
  2. the functions contained in any software contained on the website or the services will operate uninterrupted or are error-free; and
  3. errors and defects in the website or the services will be corrected.

5.2 You acknowledge that PropertyStart is not liable to you for:

  1. errors or omissions in the website or the services; and
  2. delays to, interruptions of or cessation of the website or the services.

5.3 You agree to accept the full cost of any necessary repair, correction and maintenance of any of your computer software or hardware, which may be necessary as a consequence of you accessing the website.

5.4 You agree to indemnify and hold harmless PropertyStart and all its related parties, associates and authorised representatives from all claims, demands, liabilities, losses, damages and expenses (including without limitation reasonable legal fees and expenses), arising from or in connection with the use of the website or our services.

6. Intellectual Property

6.1 The brand names, slogans, trademarks, service marks, designs, and logos used on the website, including without limitation the PropertyStart business name and logo, are the trademarks of PropertyStart.

6.2 You further agree not to use any domain name, trademark, trade name, service mark, logo, or other materials confusingly similar to the trademarks without our prior written consent.

6.3 All information and materials published, transmitted, or otherwise available on the website or through the provision of our services are protected by copyright or trademarked (as applicable), and owned or controlled by PropertyStart, its licensors, or affiliated companies.

6.4 You shall abide by all copyright and trademark notices, limitations, and restrictions applicable to PropertyStart. Without limiting the foregoing, no content owned by us may be copied, reproduced, republished, reused, uploaded, downloaded, posted, or transmitted, other than through the website or the provision of our services in accordance with its intended use.

7. Force Majeure

You agree not to hold us liable for any disruption of our service or failure to deliver our products or provide our services for any reason beyond our control, including, but not limited to, natural disasters, war, insurrection, terrorism, riots, criminal acts, labor shortages, labor strikes (both lawful and unlawful), postal service or courier service disruption, infrastructure disruption, communication failure, material shortages, or any other circumstance that may be beyond our control.

8. Technical Difficulties

If you experience technical difficulties in relation to this website, please email: contact@propertystart.com.au

9. Customer Support & Complaints Policy

PropertyStart will attempt to resolve any customer complaints and answer any questions within 2 business days of the first contact made by a customer by email to: contact@propertystart.com.au

10. Contacting Us

  • Name: Property Start Pty Ltd
  • Address: 685 Burke Rd, Camberwell, VIC, 3124
  • Phone: 1800 87 86 87
  • Email: contact@propertystart.com.au
© 2020 - Property Start VR